Terms of service
By accessing or using the PawsomeGoodz website, you agree to the following Terms of Service. These terms apply to all visitors, customers, and users of our store.
1. Use of Our Site You agree to use PawsomeGoodz for lawful purposes only. You may not attempt to harm, disrupt, or misuse the website, its content, or its services.
2. Product Information We work to provide accurate product descriptions, images, and details. However, occasional errors may occur. PawsomeGoodz reserves the right to correct inaccuracies, update information, or change product availability at any time.
3. Pricing & Payments All prices are listed in USD. We may update pricing without notice. By placing an order, you confirm that all payment information provided is accurate and authorized.
4. Shipping & Delivery Shipping times vary based on location and supplier processing. Once an order is shipped, delays caused by carriers or customs are outside our control.
5. Returns & Refunds Refunds are available within 30 days of delivery for eligible items. Returned products must be unused and in original packaging. A 2% processing fee is deducted from all refunds to cover handling and restocking. Items damaged by the customer, final‑sale items, and certain consumables are not eligible for return. For full details, see our Return & Refund Policy.
6. Order Cancellations Orders may be canceled before they are processed or shipped. Once shipped, cancellations are no longer possible.
7. Intellectual Property All logos, graphics, text, and branding on PawsomeGoodz are the property of PawsomeGoodz and may not be copied, reproduced, or used without permission.
8. Third‑Party Services Some products may ship directly from third‑party suppliers. We are not responsible for their errors, delays, or service issues.
9. Limitation of Liability PawsomeGoodz is not liable for damages arising from misuse of products, delays in shipping, or issues outside our control. Your use of the site is at your own risk.
10. Changes to Terms We may update these Terms of Service at any time. Continued use of the site means you accept the updated terms.
11. Contact Us For questions or support, reach out to our customer service team with your order number and message.