Return Policy
Return Policy
We want you to love everything you order from TrendHavenz. If something isn't right, we're here to make it right.
Returns
We accept returns within 30 days of delivery. Items must be unused, in their original condition, and in original packaging.
To start a return, please contact us at our support email with your order number and reason for return.
Exchanges
If you received a damaged or defective item, we'll send you a replacement at no extra cost. Just reach out within 7 days of receiving your order.
Refunds
Once your return is received and inspected, we'll notify you of the approval. Approved refunds are processed within 5-7 business days back to your original payment method.
Non-Returnable Items
- Items marked as final sale
- Items returned after 30 days
- Items that are used or not in original condition
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
Questions?
Contact us anytime — we're happy to help!